Privacy notice

Who we are

KINORA GENETICS (DNA) is a DNA testing service and sample collection platform operated by Canadian International Business Development Corp.. We coordinate testing and collection; we do not own or operate a laboratory, and laboratory analysis is performed by qualified, accredited laboratory partners.

Information we collect

Identity and contact details, participant relationships, government-issued identification presented at collection, consent records, appointment details, and case notes required to coordinate your test.

Biological samples collected for the sole purpose of the test you request, together with the sample identifiers used to track them.

How we use it

To confirm eligibility and identity, schedule and perform collection, maintain chain of custody where required, transfer samples to an accredited laboratory partner, release the resulting report to you, and meet legal and record-keeping obligations.

Who we share it with

The accredited laboratory partner performing your analysis, couriers used for tracked transfer, and — where you direct us in writing — a court, authority, or representative you nominate. We do not sell personal information or genetic data, and we do not share it for marketing or research without separate, explicit consent.

Retention and deletion

Case records are retained for the period required by applicable law and professional record-keeping standards. Samples are retained by the analysing laboratory partner in line with that partner's policy and are destroyed thereafter. You may request deletion of your personal information subject to legal retention requirements.

Website visit statistics

When you browse this website we record your IP address, the pages you visit and how long you spend on each page. We use this only to understand website traffic and improve our services. Staff workspaces and the customer portal are not tracked, and this information is never linked to your DNA case or shared with third parties.

Google Ads measurement and cookies

We use Google Ads cookies and tags to measure whether our advertising leads to enquiries, calls and orders. When you arrive from a Google ad, Google may record the ad click identifier, the pages you view on this site, and whether you click to call, WhatsApp, submit an enquiry or complete a paid order (with the order reference, amount and currency). Calls placed to the number shown on this site may be measured by Google for call duration and attribution. We never send names, email addresses, phone numbers, DNA results, sample or case details, identification documents or medical information to Google.

Visitors in Canada, the European Economic Area, the United Kingdom and Switzerland are asked for permission first, and nothing is sent for advertising measurement until you accept. You can change or withdraw your choice at any time using “Cookie settings” at the bottom of every page. Google processes this data under its own policies: https://business.safety.google/privacy/.

Security

Access to case files and reports is restricted to authorised personnel, samples are sealed in tamper-evident packaging, and reports are released through an access-controlled portal. No system can be guaranteed to be completely secure.

Our Approach to Confidential Case Handling

DNA testing can involve highly sensitive personal, identity and family information. KINORA GENETICS treats every case as confidential and applies controlled case-handling procedures throughout intake, identity verification, sample handling, documentation and report delivery.

Identity documents and DNA testing records are handled securely, and access is limited to personnel who require it to manage the requested service. Where professional collection or chain-of-custody procedures are required, identity and sample-handling steps are documented accordingly.

Your choices

You may withdraw consent before analysis begins, ask for a copy of the personal information we hold, request corrections, or ask how your information has been shared. Contact us using the details below.

Contact

Write to hello@kinoradna.com. Our head office is at 425 – 6388 No. 3 Road, Richmond, BC, Canada.