Contact
Talk to a DNA Testing Specialist
Get help choosing the correct test, arranging collection, legal or immigration testing, international cases, special sample situations, or an existing order. We reply within one business day during office hours.
Our office
Visit Our Location
Visit the KINORA DNA office for professional DNA testing coordination and sample collection services.
- Richmond, BC — Head Office & DNA Testing & Collection Centre425 – 6388 No. 3 Road, Richmond, BC, Canada
- Mon–Fri 9:00–17:00 PT · Saturday by appointment
Questions
Contact FAQ
A coordinator replies within one business day during our Pacific Time business hours, Monday to Friday.
Yes. Our Richmond, BC centre is our in-person collection site, and we coordinate mobile collection and mail-in kits for customers across Canada and internationally.
Yes. Call or WhatsApp our Canadian line during business hours, or email hello@kinoradna.com at any time.
Yes, please book ahead so a private collection room and staff member are ready for you. Saturday visits are by appointment.
Choose "I don't know which test I need" in the form and tell us your situation. We'll recommend the right test and collection method.
Yes. Your details are used only to respond to your enquiry and coordinate your test.
KINORA Network
Join the KINORA Network
KINORA GENETICS is building a Canada-wide network of professional DNA collectors and regional market representatives.
Become a Professional Collector
Provide professional DNA sample collection services in your area and join the KINORA collector network.
Apply as a CollectorBecome a Regional Market Representative
Help expand KINORA GENETICS services, referral partnerships and market presence in your province or region.
Apply as a Market Representative