Why coordination matters
When one party lives outside Canada, the collection must still be supervised and identity-verified. That means arranging an appointment at an approved site in the relative's country and shipping the kit both ways.
Typical sequence
- Confirm the relative's full legal name, contact details and country.
- An appointment is arranged locally with an approved collector.
- The kit is couriered out and returned to the accredited laboratory partner.
- Both sets of samples are analysed together and a single report is issued.
Plan for time
International logistics add days or weeks depending on destination, local availability and customs. Start early if you have a filing deadline.
What we need from you
Accurate names, a reachable phone number and a full postal address. Errors in any of these are the most common source of delay.